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21.5 inch infrared touch frame

21.5 inch is where small all-in-ones start. Queue terminals, self-order kiosks and compact query stations converge on this diagonal because the enclosure stays under 600 mm wide and still fits a readable UI.

502 × 298 mm10–40 pointsUSB HID13 mm bezel
Unit price · FOB Shenzhen
$48 / pc
In stock: 466 pcs
MOQ1 pc
Lead time3–7 days
Request quotation Ask about volume pricing

FOB Shenzhen, frame only, 1–50 pcs. Add $24 for 3 mm tempered glass. Volume tiers quoted on request.

21.5 inch infrared touch frame, 502 x 298 mm black anodised aluminium bezel with USB cable
Product photo

The 21.5 inch, photographed before packing

Every unit is powered up and touched at nine points before it goes into the tube. At 502 mm wide the finished frame weighs about 2.8 kg, which is why it travels in a tube with foam ends rather than a flat carton.

  • 502 × 298 mm outer, 476 × 268 mm active area
  • 2–40 touch points, USB HID, no driver for Windows, Android or Linux
  • 466 pcs in stock, leaves in 3–7 days
21.5 inch IR frame — corner joint

Corner joint. Cast corner block pinned into the extrusion — this is what keeps an 86 inch frame flat instead of bowing in the middle.

21.5 inch IR frame — packing

Packing. One frame per cardboard tube with foam ends. Crates start at 98 inch, where a tube stops being practical.

502 mm 298 mm frame outer · bezel 13 mm · active area 476 × 268 mm
Dimensions

What the 21.5 inch frame fits

The active area is 476 × 268 mm — a standard 21.5 inch 16:9 panel. The frame adds 13 mm on three sides and 19 mm at the bottom, which is where the controller PCB and USB cable sit.

  • Outer frame: 502 × 298 mm, 9.5 mm deep
  • Housing cut-out: leave 506 × 302 mm plus 3 mm clearance for the cable
  • Glass clearance: up to 5 mm thick; 8 mm with the wide-gap version
  • Mounting: front-flush with M3 inserts, or side brackets

Typical builds at this size: queue terminal, self-order kiosk, query station.

Price by configuration

21.5 inch frame — options and unit price

Indicative FOB Shenzhen prices at 10-point configuration. Higher touch counts add controller cost, not sensor cost, so the jump is smaller than most buyers expect.

Configuration1–9 pcs10–49 pcs50–199 pcs200+ pcs
10-point$48$45$42$38
20-point$48$45$42$38
32-point$51$48$45$41
40-point$54$51$47$43
+ 3 mm tempered glass+ $24+ $22+ $20+ $18
Note: prices are indicative and exclude freight, insurance and customs. Confirmed pricing is issued with your quotation and held for 30 days.
Specification

21.5 inch frame — full specification

Mechanical
Adopted screen21.5" 16:9 (active area 476 × 268 mm)
Frame outer size502 × 298 mm (± 1.0 mm)
Bezel width13 mm side / 19 mm bottom (15.5 mm uniform optional)
Frame depth9.5 mm
Frame materialAluminium alloy 6063, black anodised
Net weight1.2 kg
Touch performance
Touch points2 / 4 / 6 / 10 / 16 / 20 / 32 / 40
Resolution32,768 × 32,768 (interpolated)
Response time≤ 8 ms
Report rate200 Hz
Accuracy± 2 mm (typical, centre 90 % area)
Minimum touch object5 mm — 3 mm with fine-tip option
Electrical & interface
InterfaceUSB 2.0 HID, plug-and-play; RS232 optional
PowerUSB 5 V, < 200 mA
Operating systemWindows 7/10/11, Android, Linux, Chrome OS
Environment & compliance
Operating temperature−20 °C to +70 °C
Humidity10 – 90 % RH, non-condensing
Ambient lightUp to 30,000 lux (direct-sunlight model on request)
MTBF≥ 30,000 hours
Touch life> 50 million touches
CertificationCE, FCC, RoHS

Values are typical for this size. Guaranteed limits are stated on the datasheet issued with your order.

Commissioning

What happens after the carton is open

A frame is not finished hardware until it is calibrated against the display it sits on. Three things ship with this size to get you there, and none of them are extras.

⚡

No driver, on any system

USB HID digitizer. Windows 10/11, Android, Linux and ChromeOS enumerate it without installing anything. macOS reports single point only — worth knowing before you commit.

◎

Calibration tool and profile

Windows and Linux builds, 4/9/25-point runs, written to the controller so it survives a power cycle. Stuck? A ten-minute remote session with our engineer calibrates it with you.

⌗

Installation sheet for this size

Clearance, 0.5 N·m torque, ground under 4 Ω, 3 m passive USB limit — plus the symptom table that covers most first-install problems.

Installation guide  ·  Calibration & software  ·  OS compatibility

FAQ

21.5 inch frame questions

What is the outer size of a 21.5 inch frame?
502 × 298 mm with a 13 mm side bezel and 19 mm bottom bezel. The active area matches a standard 21.5 inch 16:9 panel at 476 × 268 mm. If your housing is already cut, send the cut-out dimension and we will check the clearance before you order.
Can I get this size with a different bezel?
Yes. 15.5 mm uniform bezel and 19 mm bottom are both available at the same price; anything wider than 20 mm is a custom extrusion and adds about a week to the lead time.
How many units of the 21.5 inch frame fit in a carton?
One frame per carton at this size, foam-packed, 2.8 kg gross. Ten cartons make a pallet, and a 20 ft container takes roughly 120 frames — we quote the container load if you give us the destination port.
Do you supply the tempered glass with the frame?
Yes — add $24 per unit for 3 mm tempered glass bonded into the frame. Most 21.5 inch builds order the frame alone because the front glass is already part of their display.
Is this an IR touch frame or an infrared touch screen?
Both names are used for the same part. The frame is what ships; the screen is what you get once your own LCD sits behind it. Buyers who ask for an infrared touch screen at this size almost always want this frame plus their existing panel, so the quotation does not change.
Same part, other names

Naming, for the benefit of your purchasing team

Multi touch frame, infrared multi-touch frame, IR touch panel — all of them refer to the same assembly described on this page. The touch count is set by the controller and the LED pitch, not by the name, so a 10-point and a 40-point version are physically identical from the outside.

Two questions decide the fit on a retrofit: the lit area of the display (not the diagonal on the box) and whether the USB port stays alive when the screen sleeps. Get those right and the install is fifteen minutes with a screwdriver.

If your enquiry uses a name not listed here, send it anyway — a photo of the old part or the housing opening settles it faster than any glossary. Full terminology list →

Tell us the size. We will tell you what fits.

Send a drawing, a size, or just a photo of the screen you are building around. Our engineers reply with a matched part and a price within 12 working hours.

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Thanks — your request is with our engineering desk.
You will get a reply within 12 working hours, usually much sooner. If it is urgent, message WhatsApp +86 153 2343 9001 and quote your company name.

Or email us directly at info@wcimci.com. Drawings in DWG, STEP, PDF or DXF are all fine.

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